Refund Policy

If something is wrong with your order, contact us at support@hewalkswithyou.com with your order information and a description of the issue.

  • Digital purchases: Non-refundable after access to the purchased file or its download has been provided, except where required by law or where H.W.W.Y. cannot provide the purchased file. If you cannot access your file, contact us so we can help.

  • Physical merchandise: If an item arrives damaged, defective, or incorrect, we will arrange a replacement or refund. Contact us with your order information and details of the issue.

Approved refunds are returned to the original payment method.